Satellite Communication & Alerts

Stay Connected Beyond Cellular Coverage

When employees work in remote areas without reliable cellular service, SolusGuard keeps them connected to your safety program through fully integrated satellite communication.

Off-Grid Connectivity

Stay Connected at All Times

A paired satellite extender keeps SolusGuard working when cellular service isn't available, so employees can stay connected to their team and access the safety tools they rely on.

Satellite Extenders

When Cellular Drops, the System Doesn't.

The Bivy Stick pairs with the employee's phone and automatically switches to satellite when cellular service isn't available, keeping check-ins, alerts and messages connected.

The SolusGuard app showing an active check-in session and the Satellite Connection status card
Cell tower No signal
A Bivy Stick satellite extender, tucked in beside the phone
Satellite extender Paired
Satellite Iridium network
Your team Notified

Extends the capabilities of the SolusGuard app beyond cellular coverage, keeping check-ins, emergency alerts and even two-way messages connected by satellite.

In-App Messaging

One-to-One and Group Messaging, On or Off the Grid.

Employees can message one teammate or the whole crew right from the SolusGuard app. Messages automatically use the best available connection, switching between cellular and satellite as needed to keep everyone connected.

A direct message thread between two coworkers sharing a location

How It Works in Remote Locations

Stay Protected in 4 Simple Steps

Turn On the Satellite Extender

Power on the satellite extender and place it where it has a clear view of the sky.

1
2

Connect in the SolusGuard App

Enable satellite connectivity in the app with a tap. The phone connects to the extender over Bluetooth and is ready to communicate by satellite.

Keep Using SolusGuard as Usual

Employees can continue to check in, send messages and trigger SOS alerts. SolusGuard automatically uses cellular when available and satellite when it isn't.

3
4

Get Help When It's Needed

If an SOS is triggered or a check-in is missed, the alert reaches the employee's designated responders along with their location and relevant details, so the response can begin right away.

Free Assessment

How Does Your Safety Program Measure Up?

Take a short assessment to get your personalized Report Card - the legislation that applies to you, and where your gaps are.

Get My Report Card

Takes 5 minutes. Completely confidential.

Customer Reviews

What Safety Teams Say About SolusGuard

SolusGuard - A customer review on an exceptional lone worker solution

Our overall experience has been excellent, with a reliable lone worker solution that significantly enhances the safety of our people. Combined with exceptional customer service and responsive support, the team has consistently exceeded our expectations.

John

Senior Vice President, HSSE in Canada

Real Estate, 1,001-5,000 Employees

Great Lone Worker App

The experience from introduction to implementation has been seamless. Training went great and our technicians acclimated to use quickly. They even have a decent template for policy.

Roger

Director of Safety and Compliance in US

Construction, 201-500 Employees

Peace of Mind with Exceptional Support

My overall experience reflects a Canadian service with heart and soul, where community safety and compassion support truly matters. We appreciate the professionalism, reliability and commitment to safety that SolusGuard demonstrates.

LinetteWe

Executive Director in Canada

Nonprofit Organization Management, 11-50 Employees

Solus Guard is a great solution to the challenge of working alone/isolation

The process has been very smooth throughout, including sales call, set-up and orientation, tech support, training and invoicing. Any questions that have arisen have been responded to personally and promptly.

Kisae

Operations Director in Canada

Nonprofit Organization Management, 51-200 Employees

Great solution for lone workers

We went from three applications into only using SolusGuard to simplify lone worker safety across our remote workforce. The mobile check-ins, SOS and monitoring were well received, the onboarding materials were easy to deploy, and the centralized reporting has given us much better oversight of worker safety activities.

Kristin

EHS Operations Manager in Canada

Oil & Energy, 5,001-10,000 Employees

Working alone solution for a challenging work environment

They were thorough in their set-up. Support has been excellent for on-boarding teams to the technology, and the staff feedback has been positive.

Robert

Director OHS in Canada

Hospital & Health Care, 1,001-5,000 Employees

Panic Button Technology Review

SolusGuard staff has been wonderful to work with, and the device is easy to use but effective. We also enjoy being able to communicate in the app with staff to ensure they are safe when necessary.

Megan

Deputy Director in US

Law Enforcement Software, 11-50 Employees

Probation Supervisor

I have been using it for the last 7 months and have had very few issues with it. It has ensured our officers safety while they are out in the field, and that is what is most important.

Larissa

Probation Supervisor in US

Judiciary, 11-50 Employees

FAQ

Satellite Extender: Frequently Asked Questions

The SolusGuard Satellite Extender is a pocket-sized satellite communicator that pairs to a worker's smartphone over Bluetooth and carries SolusGuard check-ins, two-way messages, and SOS alerts over the Iridium satellite network. Setup is plug-and-play - unbox it, power it on, connect it to the app - and it gives the SolusGuard mobile safety app a working connection in places with no cellular coverage at all.

Yes. The SolusGuard mobile safety app automatically reroutes check-ins, alerts, and messages over a paired satellite extender when a phone can't reach a cell tower, using the Iridium satellite network for global, 24/7 coverage. No manual switch is required.

The Iridium satellite network. Iridium is a low-Earth-orbit constellation that covers the entire planet, including remote bush, open water, and polar regions where cellular networks and regional satellite services have gaps. SolusGuard alerts and check-ins can be sent 24/7 from anywhere with a clear view of the sky.

No. The SolusGuard app always prioritizes the fastest available route: it uses cellular whenever there is a signal and falls back to the paired Satellite Extender when there isn't. Workers never choose a network, flip a setting, or resend a message - the routing happens in the background.

More than SOS. Over a paired Satellite Extender a worker can send and receive two-way messages, either one-to-one or with a group, run timed check-in sessions, and trigger an SOS alert that includes their GPS location. The satellite connection carries the same core SolusGuard safety workflow used on cellular.

Up to 120 hours of battery life, or roughly five days, on a full charge. That covers a multi-day rotation or a remote shift without a mid-shift recharge. The extender runs on its own battery rather than drawing power from the worker's phone.

Yes. The SolusGuard Satellite Extender is waterproof, dustproof, and freeze-resistant, so it holds up to rain, snow, mud, and cold-weather shifts. It is small enough to clip to a pack, belt, or vest and then forget about until it's needed.

No. A cell booster only amplifies an existing cellular signal, so it does nothing where there is no tower at all. A satellite phone is a separate device with its own number and interface to learn. The SolusGuard Satellite Extender instead adds satellite connectivity to the phone and app a worker already uses, so the safety process doesn't change when coverage does.

Satellite service is provided as part of your SolusGuard plan rather than as a separate carrier contract a worker has to manage. Pricing depends on team size and how many workers need satellite coverage, so contact the SolusGuard team for a quote.

No. The SolusGuard app does not continuously track an employee's location. Location is only shared while a worker has an active check-in session running, or after they trigger an alert. Outside those two moments, no location data is collected or visible to anyone.

Resources

Want to learn more about our solutions & staff safety?

Lone worker safety platform

Build a Custom Safety System for Your Team.

Chat with a Safety Expert and build your toolkit and escalation paths.

No commitment - just a conversation.

Free Lone Worker Safety Assessment

? /100 AT RISK COVERED

Your Coverage Score

If you're searching for lone worker tools, that usually means you've got safety gaps.

This quiz gives you a report card and shows exactly what those gaps are, in about 2 minutes.

Take the Quiz